For Subscribers
Subscription & Billing: Overview 💶
Your Gumb subscription belongs to the owner of a community. Members don't pay anything. You manage the subscription only in the web app under Profile > Subscription.
Who pays for Gumb?
Only the community owner 👑. Each community has exactly one owner, who starts and manages the subscription. Members and admins use Gumb for free.
You can see who your owner is under My Communities. To change the owner: Transfer Ownership 🤝🏻
Where do I manage my subscription?
In the web app under Profile > Subscription. The iOS and Android apps have no subscription settings.
- 1 Current Plan: your active plan and its renewal date. Change or cancel it here.
- 2 Payment: payment method, invoice recipients and your latest invoice.
- 3 Current Usage: members, communities, group schedulers and storage against your plan limits.
- 4 Billing history: every invoice and receipt as a PDF.
Which plans are there?
New communities start with a free trial: 2 months, no credit card, and it ends on its own. After that, pick Pro for 1 community, Premium for 2 to 30 communities, or Enterprise for larger organizations.
All prices: Pricing & Plans. Not sure which one fits? Which Plan Fits? 💼
How can I pay?
By card (Visa, Mastercard), TWINT, SEPA or invoice with 30 days to pay. You pay monthly or yearly, and yearly gets you 2 months free. More: Payment Methods & Currencies 💳
Which currency do I pay in?
Your billing country sets the currency, and Gumb detects it automatically: CHF for Switzerland and Liechtenstein, EUR for euro countries, USD for all other countries.
How do I get my invoice?
By email, to you and to anyone else you add, such as your treasurer. In CHF it's a QR-bill, in EUR and USD it's an invoice with a payment link. Every invoice and receipt is under Billing history. More: Invoices, Receipts & Recipients 📧
Does my subscription renew automatically?
Yes, monthly or yearly on the same date, until you cancel. We send you a reminder email before it renews.
Can I cancel anytime?
Yes, online under Profile > Subscription > Cancel subscription. Your plan stays active until the end of the paid period and your data is kept. There's no refund for the remaining time. You can undo the cancellation until the period ends. More: Canceling Your Subscription 💔