For Subscribers
Start Your Gumb Subscription 🚀
You start your subscription in the web app under Profile → Subscription, using the owner account. You can subscribe right away or use the free trial first (2 months, no credit card required). Gumb is free for all members; only the owner pays for the subscription. You can only subscribe in the web app, not in the mobile apps.
Our Plans
Payment Interval
Choose between monthly and yearly payment. Yearly is the better value.
How to Get Started
- Open the web app: Go to Profile → Subscription and log in with your owner email address.
- Choose your plan: Click Choose plan (or Compare plans). Pick a plan and set the number of Communities / Teams with the slider. Switch between Monthly and Annually at the top.
- Subscribe: Click Subscribe to Premium or Subscribe to Pro on your plan.
- Choose how to pay: At checkout, pick Pay now (card or SEPA) or Invoice.
- Complete your order: For "Pay now," click Complete purchase. For "Invoice," fill in the billing details (organization or name and address are required) and click Request invoice.
That's it! Your plan is active immediately, even with an invoice, regardless of when you pay. It renews automatically until you cancel.
"Change plan" page with slider
Checkout with the "Pay now / Invoice" choice
Subscribing During Your Trial
You can subscribe during your trial. Your trial stays intact, and the paid year starts after the trial ends.
Invoice and Receipt
Find your invoices at the bottom of the page under Billing history. If you pay by invoice, it is emailed to your invoice recipients (30-day payment term). In CHF, you receive a QR-bill. In EUR and USD, you receive a Stripe invoice with a payment link. You can download the receipt after payment. To add more invoice recipients, click the pencil next to "Bill to" under Profile → Subscription.
Good to know: Changes to your billing address and payment method apply from your next invoice. Invoices already issued, and your current subscription period stay unchanged.
Subscription page with active plan and billing history
Tip
To request a refund from your club, simply forward the invoice or receipt to your treasurer. 😊
Need help getting set up?
An optional onboarding is available, one-time and without a subscription, on the "Choose plan" page.
Questions?
Reach out at support@gumb.app, use our contact form or visit our help center at gumb.app/en/support.