Hi, how can we help?

My subscription 💵

On the subscription overview under your profile you can see everything important about your Gumb subscription at a glance. You can also change your subscription via "Change subscription".


Do members have to pay?

No. Members of an active community that is paid by a subscription holder (= community owner) can use Gumb for free and can continue to use the community even if their own trial period has expired.


Who pays? Where can you see that?

Under "My Communities" you can see all communities you are either a member of or those you own and manage as a subscriber. More about this overview can be found here.


Can the owner be changed?

Yes, this is possible. We need the two email-addresses used to log in from the current owner and the future owner. Usually it takes 1-2 working days to change the owner. Contact our support team here via the contact form.