Support Center

My subscription

On the subscription overview under your profile you can see everything important about your Gumb subscription at a glance. You can also change your subscription via "Change subscription".

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Do members have to pay?

No. Members of an active community that is paid by a subscription holder (= community owner) can use Gumb for free and can continue to use the community even if their own trial period has expired.

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Who pays? Where can you see that?

Under "My Communities" you can see all communities you are either a member of or those you own and manage as a subscriber. More about this overview can be found here.

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Can the owner be changed?

Yes, this is possible. We need the two email-addresses used to log in from the current owner and the future owner. Usually it takes 1-2 working days to change the owner. Contact our support team here via the contact form.

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