Gumb

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    Support Center

    First steps

    1. install Gumb

    a. Computer (web version)

    Gumb web-app via desktop PC (all major browsers): https://web.gumb.app/

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    b. App for Mobile

    iOS - download on the App Store: https://apps.apple.com/de/app/gumb/id1534275726

    Android - get it on Google Play: https://play.google.com/store/apps/details?id=com.gumb

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    2. log in

    a. Are you new?

    Click on "Create free account" using links selected above. Make sure your account is verified → Check your mailbox (including spam folder) to complete account verification.

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    b. Do you have an existing account? (i.e., "Teamplanbuch").

    You can log in with the account of the predecessor tool "Teamplanbuch", for this you have to create a new password via "Forgot password?" (The previous Teamplanbuch password is invalid). If this does not work, you can create a new account. Click on "Create free account".

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    3. complete profile

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    a. Fill in profile

    Nobody likes empty user profiles. → Please fill out your Gumb profile completely, with photo and address. Your team and especially the admins will appreciate it.

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    b. Set permissions

    Admins are permitted and able to complete your profile (Recommended). Do you want to change this permission? → Open the web version on your PC, go to your profile – settings – permissions.

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    4. join community

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    a. Without invitation / without link

    You have not received a personal invitation or a link to join? → Once you have a Gumb-account, contact a "Gumb-Admin" at the registered email address. If admins know your/your registered email address, they will add members to your member list with a single click.

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    b. I have received a link to join

    Once you have an account but are not yet in your community, you can use this link to send a request to the community-admins. The request will be reviewed by admins and approved accordingly. If it doesn't work – please follow point 4.a and report your registered email address to the admin.

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    c. I have received a personal invitation with temporary password

    You have received a personal invitation link from your admin, which is valid for 24h, subsequently, the link cannot be used anymore. Click there on “Join now” and use the temporary password.

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    Support

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    If you have any problems or questions, contact your admins.

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    Alternatively, you can contact our support team at Gumb. Please contact us via our contact form or e-mail us to: support@gumb.app

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    Important links of Gumb at a glance: https://linktr.ee/Gumb