For Admins
Member Administration 👤⚙️
In the Members tab of the community settings, you manage everyone in your community in one place. Open it with the gear ⚙️ next to your community's name. Owners and admins have access.
What can I do here?
- Assign roles Admin, member or blocked user, in one click.
- Manage groups Add people to groups or take them out.
- Reset passwords Gumb sends a link to set a new password.
- Export the list All members as a CSV file for Excel.
What does the member list show?
The list is sorted by role: owner, admin, member and blocked user. The tools sit at the top, and each row holds the person's settings.
- Search (1): Find a person by name.
- Matrix (2): Assign people to several communities. More: Member Matrix 👤🔀
- Export (3): Download the member list as a CSV file.
- Pencil (4): Edit the person's profile. More: Edit Member Profiles 👤🛠️
- User Role (5): Make someone an admin or a member, or block them.
- Groups (6): Add the person to groups or take them out.
- Reset password (7): Gumb sends the person a link to set a new password.
- Trash can (8): Remove the person from your community.
Bring in new people with Add member. More: Add members 👤➕
How do I change someone's role?
- Click the field in the User Role column next to the person.
- Pick Admin, Member or Blocked user.
The change applies right away. A blocked user stays in the list but can no longer access your community. More: Roles and permissions 🛂
How do I change someone's groups?
- Click the field in the Groups column next to the person.
- Click + to add them to a group (1) or x to take them out (2).
The change applies right away, there's no save button.
How do I reset a member's password?
Click Reset password next to the person. Gumb emails them a link to set a new password. This doesn't work for accounts created with Facebook, Google or Apple. Those people keep logging in with that icon.
How do I export the member list?
Click Export. Gumb downloads a CSV file you can open in Excel or Google Sheets. For each person, it holds email, first and last name, role, groups, date of birth, phone numbers, social media profiles, address and description, where filled in.
How do I remove someone from the community?
- Click the trash can next to the person.
- Confirm with Yes, remove.
The person then loses access to your community. Their Gumb account stays, and they remain active in other communities. To only lock someone out, set their role to Blocked user.
