Hi, how can we help?

Can’t see the form when you click “Pay”? Or you’ve paid but Gumb is still locked? Here’s how to fix it fast:

1. Unblock the payment form (ad blocker)

1. Click your browser’s Adblock icon (top-right).
2. Disable it or Allow on gumb.app.
3. Reload the page (F5).
4. Try the payment again.

Tip: Search “disable adblocker” for instructions on Chrome, Firefox or Safari.

2. Subscription not active despite payment

• Are you the community owner?
  Only the owner account activates and manages the subscription.
  → Under My Communities, check who the owner is. (See more)
• Need to transfer ownership or get a refund?
  Contact us via our support form or at support@gumb.app.

3. Handy links

• About Your Gumb Subscription 💶
• Transfer Ownership 🤝🏻
• Upgrade Your Gumb Plan ⬆️
• Accepted payment methods

Still need help? Reach out via our contact form.